Privacy Policy

Last Updated: July 15, 2025

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our grill repair services in Austin, Texas.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address
• Service Information: Grill make/model, repair history, and service preferences
• Technical Information: IP address, browser type, and website usage data
• Communication Records: Messages, calls, and correspondence with our team

2. How We Use Your Information

We use your information to:

• Provide grill repair and maintenance services
• Schedule appointments and communicate about services
• Send service reminders and maintenance tips
• Process payments and maintain service records
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

5. Your Consent

By using our site, you consent to our website's privacy policy.

6. Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. We encourage you to review this Privacy Policy periodically to stay informed about our updates.

This privacy policy is designed to comply with general privacy requirements. For specific legal compliance, please consult with a qualified attorney.